1. Terms and Conditions
Madd Giving Back Inc. (ABN 16 897 167 469) (“Madd”) is holding an event to raise funds for the Children’s Hospital Foundation Queensland.
Please read these Terms and Conditions carefully before purchasing a ticket. By purchasing a ticket from Madd, you agree to be bound by these Terms and Conditions.
These Terms and Conditions relate both to the sale of tickets and attendance at the event. These Terms and Conditions apply to both the original purchaser and any subsequent ticket holders (“you”).
2. Variation to Terms and Conditions
Madd may vary these Terms and Conditions at any time by updating them. Any variations will only apply to ticket purchases made after the date these Terms and Conditions have been updated.
3. Fundraising Terms and Conditions
3.1 Auction
There will be an auction held at the event. There are no restrictions on who can participate in the auction.
3.2 Raffle
Children’s Hospital Foundation board members/management/committee executives, raffle organisers and their immediate families (those living at the same premises) are not permitted to participate in the raffle.
4. Refunds
(a) Madd will only offer a refund if the event is cancelled, significantly relocated or to the extent otherwise required by law (including the Australian Consumer Law).
(b) You must apply for a refund within a reasonable time from the date of the event.
(c) No refunds will be offered as a result of change in your personal circumstances.
(d) Any refund amount is limited to the amount for which the ticket was purchased, and proof of purchase is required for any refund. Madd will not be liable for any other losses incurred by you as a result of the cancellation or significant relocation of the event.
(e) Madd will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified.
(f) In most cases, refunds will be processed in the same method of payment – ie to the credit card originally used for purchase or cash.
5. COVID-19 specific conditions of entry
(a) You acknowledge that the event may be scheduled to be held, or will be held, during a time at which one or more Government directions or regulations may be in force regarding the number of persons attending an event (or the holding of the event itself). If that is the case, then the number of persons permitted to be in or around the Venue may be affected, resulting in Madd being required to or deciding to cancel or postpone the event. If the event is cancelled, you may receive a refund in accordance with these Terms and Conditions.
(b) You agree to comply with all Government directions, orders and regulations relevant to attending the event, which may be in place at the time of the event.
(c) If you are attending the event as part of a group, as the primary ticket purchaser, you are responsible for knowing the contact details of all attendees in your group. In the event you are contacted directly by the Government, including the Department of Health for the purposes of contact tracing, you must:
(i) make the contact details of your group available to the Government (if you have the consent of each group member to do so); or
(ii) contact each member of your group, and request that they provide their contact details to the Government directly.
(d) All attendees in your group, including yourself, must commit to stopping the spread of COVID-19. If at the time of the event, either you, or any other members of your group are feeling unwell or are subject to a self-quarantine or self-isolation period, you agree not to attend the event. If you do attend the event, you agree to assume all risk associated with COVID-19.
(e) If you cannot attend the event because you are feeling unwell or are subject to a self-quarantine or self-isolation period, you can re-sell your ticket, but you cannot apply for a refund.
